Tel - 0191 2145371 - 07827398800

Email - info@rosurfaces.co.uk

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Welcome to our Blog, R.O Surfaces is a quartz, granite, solid surface and granite/quartz overlay supplier in Newcastle Upon Tyne, Northumberland, Durham and surrounding areas.

We will be giving information on products, questions and everything inbetween for you worktops, so keep checking back

By Dave Dixon, Aug 11 2019 07:38AM

When it comes to choosing worktops there are so many how do you choose????

Granite, quartz (Silestone,Cambria,Caesarstone to name a few), porcelain, ceramics and sintered stones (Dekton, Laminam, Neolith,lapitec), Solid surfaces (Corian, Hanex, Starton, LG Hi-Macs) then marbles and quartzites. Although we have policies on selling marble to customers as worktops. Here at R.O Surfaces, we like to educate our customers about the materials so if a customer wants marble and hasn't had marble previous we would explain to them what will happen to the worktops over time, how they will age and how they can etch. Even with the best sealers in the world a marble will etch which is different from a stain!

The same with all our worktops we explain how to look after them and care for them. Corian and the other solid surfaces are to be looked after a little different to stone as with Corian being an acrlyic you can use a scouring pad and sandpapers on the face of it if you ever get stubborn stains whereas stones will simply require a good cleaner such as Cif or Barkeepers Friend to remove stubborn marks

We have installed granite worktops in thousands of homes across the Newcastle upon tyne area and Northumberland and (touch wood) we havnt had a stain on a top we couldnt remove but we are also lucky enough that all of our customers have followed our care instructions!!

Our Showroom is jam-packed with all of our sample worktops and tiles for you to browse we are open 9-5 every weekday and 9-2 on a Saturday we always have someone on hand to give you some advice and point you in the right direction. We may not be the cheapest around but we pride ourselves on our craftsmanship and have gained an excellent reputation which we are very proud of. We don't use inferior products and we can stand behind our products 100%. a quote we heard a very long time ago that has stuck with us is "quality will be remembered long after the price is forgotten"

Last week weve been installing in Cheser le street with some stunning Dekton Trilium, Benton in Newcastle Upon Tyne with some Silestone and some more Dekton Trillium, a huge job in Gosforth with some Caeserstone and Whickham with a stunning Corian Island with drop-down legs and integrated Corian sink,


you can stay up to date with us on our facebook page click HERE

For any home improvements such as kitchens, bathrooms, bedrooms, tiles, cladding or flooring you can visit our sister company R.O Studio click HERE or the facebook page HERE

By Dave Dixon, Jul 21 2019 10:05AM

We constantly get asked about supplying or fitting howdens, wrens, wickes, magnets, BnQ or Ikea grantie dekton or quartz in Newcastle Upon Tyne / Northumberland. The simple answer is yes we do!! So if you have a kitchen from one of the above and would like a quote for to supply and fit the worktops for your kitchen get in touch!!

We also know Howdens sell granite and we offer a fit only service for your granite or quartz worktops

Most of the time R.O Surfaces is better priced than the likes of the sheds too and your dealing direct with the factory so you can come and view your slabs before they are cut we also have a choice of 100's of samples for you to view.

We have also been inundated with our new laminam compact porcelain worktops they are truly stunning (its similar to Dekton) there is a huge range and once our new yard is complete we will have all the slabs on display plus a few little suprises!! Of course we are still doing lots of our quartz worktops, granite and marble worktops in the North East the showroom is busier than ever! Just the way we like it

If you have a specific project in mind come and visit us at unit 2, foundry park, market lane, swalwell, ne16 3ds

Alternatively you could pop into our sister companies showroom for any of your home improvements and get a quote for your dream kitchen there www.rostudio.co.uk


By Dave Dixon, Jun 30 2019 08:27AM

Laminam worktop suppliers north east england, newcastle upon tyne
Laminam worktop suppliers north east england, newcastle upon tyne

With the huge rise in compact surfaces we take a little look at what is swaying people towards this new sintered stone or porcelain worktops. Here at R.O Surfaces we love the new technology we have fabricated Dekton, Neolith and Laminam for customers all over the north east and Northumberland with great results. it can be used outdoors as it remains unaffected by exposure to sunlight and is hygienic, so why not let us built you a stunning BBQ area with this material, that's not to say Granite and quartz worktops wont work for BBQ's but quartz is not UV stable so would fade quickly, granite has better results however with constant exposure you may have some fading over time


We do a lot of kitchen worktops in the Porcelain or sintered stone and it is perfect for this - super strong, you can put hot pans direct on the surface you can even take a chainsaw to it!!! Not that we'd recommend that! Acidic wont effect the material such as lemon or wines. The various manufacturers have different thicknesses available at the minute Dekton has the full range in 12mm and 20mm for worktops, whilst Laminam and Neolith have a expanding range with all in 12mm and only some in 20mm I think over the coming months this will change as they will have to keep up with Dekton and they will bring out the whole range in 20mm


So dekton, granite or quartz??? Which would you pick and why????


As we fabricate and supply all of it we are completely impartial so we can give a unbiased opinion.


R.O Surfaces unbiased opinion is.......................whichever You like the best!! Seriously there is very little difference to the actual end user although the porcelains are a lot harder you aren't really going to be hitting the worktops with sledge hammers etc!! If you drop a cup or glass on any of the tops the glass would smash before you worktops


We've been mega busy these last few weeks with our usual Siltstone, Staron, Qurella quartz and granite jobs being installed in Ponteland, Cramlington, Gosforth and Montague in Newcastle upon tyne and Northumberland. We have also been supplying a lot of trade fitters and have picked up some more showrooms. If you are a showroom and would like to talk to us about supplying you please get in touch for a chat or pop into the showroom to see us we are situated right next to the metro centre R.O Surfaces, unit 2 foundry park market lane NE16 3DS


By Dave Dixon, Mar 29 2019 04:43PM

its been so hectic the last 4 weeks or so we havnt even had time to be on our blog!! We have been so busy with our granite worktops flying out the door. Some of mother natures finest. We have some stunning 30mm viscount white granite with waterfall legs up in Darras Hall, 6 jobs of our marble effect quartz worktops all over the north east of england including Ponteland, Medburn, Cramlington, Westerhope, Killingworth and Chapel house. Our Solid surface division has been busy with corian and staron jobs too.

Also we are still squaring away the showroom but we now have some stunning 12mm dekton trillium on displays and some of our 20mm marble effect quartz with quartz sink drainer grooves and waterfall edge to boot. All with a full height splashback it looks truly stunning, we will be having a grand opening very soon and our invites will be going out to all the local resisdents of Whickham, Swalwell, Dunston, Rowlands Gill, Team Valley and all the other surrounding areas.

We were talking with one of our trade customers last week to who have a place on team valley and he said customers have said umpteen times that there is no granite worktop suppliers on team Valley. We are literally 5 minutes drive from there. Our address is R.O Studio / R.O Surfaces, unit 2 , foudry park, market lane, swalwell, ne16 3ds.

We still have a bit of a battle to get the new showroom done which feels like its been going on forever but its looking truly stunning and we have some supper exciting stuff going on!!!!

Have you seen the new ultra thin Dekton surface for bathroom walls???? its 4mm thick, super large format tiles. When we say large format we mean large format as is 3000mm x 1200mm yes thats right 3 meters by 1.2 meters and are truly stunning. pop in and say hi and have a look at some samples


By Dave Dixon, Jan 20 2019 04:02PM

So after a long battle with Avonite we no longer sell it!! We put a job in around July time and when we were doing our finial finishing on it we noticed that there was what appeared to be tiger stripes in it. (it was a glitter decor and on closer inspection there was no glitter where the tiger stripes were giving the impression of darker spots in the material.

So we contacted our rep through the distributors who then in turn contacted Aristech who are the makers of avonite. The first reaction from them that it was something that we had done whilst fabricating (obviously we were expecting this!!) we denied it, this went back and forth for a while until the distributors had to pay to get a independent company to come out and evaluate the worktops. All this time our customer in Birtley had a worktop that whilst fit for purpose just wasn't what he or us for that matter wanted. Adam our customer met the independent guy who took one look at the surface and said it was a manufacturing fault.

Great news or so we thought! Usually in a situation like this the company would refund us, pay for the fabrication time. It keeps everybody happy and no one looses. Except in this case Avointe / Aristech didn't they just said they would replace the sheets. Now by this time Adam didn't want the material anymore as it had dragged on so long he wanted something else (which we fully supported) So fast forward to December we received a cheque for the material amount only, not the fabrication time, not the materials used during fabrication time nothing, the distributor then added a good will gesture of £250. We were appalled at the customer service from Aristech who's rep wouldn't answer the phone to either the distributor or us and i will never stock there products in my showroom again.

In stark contrast to them Staron and Blackheath products who when we had a piece of faulty material sent down the rep to sort the problem out immediately. Jason (blackheath rep) walked into the customers house seen the problem opened up the sample box told the customer to pick ANY decor they wanted and that it would be with me next day for fabrication. He then sorted out a full refund of all fabrication costs to us from the job. You cant get better customer service than that!!

Every company get problems and issues and its how they are sorted out that parts the good ones from the bad ones, especially when these huge distributors and manufacturing companies are dealing with small family run businesses like us its easy for them to just dismiss our claims, they wouldn't loose anything they turn over millions and millions but its us the fabricators who are at the ones who stand to loose out either with fabrications costs, time, or even worse bad realtaionships / reviews with customers

So when customers visits our showroom now you won't see Avonite at all however we still have a great range of solid surface samples for you to see. Staron, Corian, Tristone are all there at our Swalwell showroom (next to the metrocentre)

Customer service is paramount for us and will remain to be forever, so along with your stunning Granite, Quartz, Solid Surface worktop rest assured you will receive a great service




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