Tel - 0191 2145371 - 07827398800

Email - info@rosurfaces.co.uk

luxury surface solutions newest

Blog

Welcome to our Blog, R.O Surfaces is a quartz, granite, solid surface and granite/quartz overlay supplier in Newcastle Upon Tyne, Northumberland, Durham and surrounding areas.

We will be giving information on products, questions and everything inbetween for you worktops, so keep checking back

By Dave Dixon, Jul 7 2019 07:24AM

So what is Laminam? Laminam is similar to Dekton and Neolith it just hasn't had the same grip on the UK market until now!!!! Laminam was the worlds first large format ceramic slab. Manufactured in Italy and distributed all over the world, It comes if various thicknesses in tile format but also in worktop form. We are working with Laminam and the UK distributors on an exciting project at the minute more will be revealed when we can! But let's just say we are very very excited about it!!

So with the ceramic / porcelain / sintered stone market becoming huuuuuuuuuge why choose this material over others what's the advantages?

a few are


it is scratch resistant

it is very hygienic

it is UV stable

you can chop on top of it

you can set hot pans on top of it without risk of burning

lemon juice/ red wine etc will not etch or stain it


We have samples of all the Laminam ranges at the showroom feel free to pop in and take a look and talk about your next project, we are going to put some of the products on display too and will be making some vanity units out of it so stay tuned

if you have a spare 1 minute and 45 seconds you can watch the promo video for it


LAMINAM PROMO


let us know what you think


By Dave Dixon, Jun 30 2019 08:27AM

Laminam worktop suppliers north east england, newcastle upon tyne
Laminam worktop suppliers north east england, newcastle upon tyne

With the huge rise in compact surfaces we take a little look at what is swaying people towards this new sintered stone or porcelain worktops. Here at R.O Surfaces we love the new technology we have fabricated Dekton, Neolith and Laminam for customers all over the north east and Northumberland with great results. it can be used outdoors as it remains unaffected by exposure to sunlight and is hygienic, so why not let us built you a stunning BBQ area with this material, that's not to say Granite and quartz worktops wont work for BBQ's but quartz is not UV stable so would fade quickly, granite has better results however with constant exposure you may have some fading over time


We do a lot of kitchen worktops in the Porcelain or sintered stone and it is perfect for this - super strong, you can put hot pans direct on the surface you can even take a chainsaw to it!!! Not that we'd recommend that! Acidic wont effect the material such as lemon or wines. The various manufacturers have different thicknesses available at the minute Dekton has the full range in 12mm and 20mm for worktops, whilst Laminam and Neolith have a expanding range with all in 12mm and only some in 20mm I think over the coming months this will change as they will have to keep up with Dekton and they will bring out the whole range in 20mm


So dekton, granite or quartz??? Which would you pick and why????


As we fabricate and supply all of it we are completely impartial so we can give a unbiased opinion.


R.O Surfaces unbiased opinion is.......................whichever You like the best!! Seriously there is very little difference to the actual end user although the porcelains are a lot harder you aren't really going to be hitting the worktops with sledge hammers etc!! If you drop a cup or glass on any of the tops the glass would smash before you worktops


We've been mega busy these last few weeks with our usual Siltstone, Staron, Qurella quartz and granite jobs being installed in Ponteland, Cramlington, Gosforth and Montague in Newcastle upon tyne and Northumberland. We have also been supplying a lot of trade fitters and have picked up some more showrooms. If you are a showroom and would like to talk to us about supplying you please get in touch for a chat or pop into the showroom to see us we are situated right next to the metro centre R.O Surfaces, unit 2 foundry park market lane NE16 3DS


By Dave Dixon, Mar 29 2019 04:43PM

its been so hectic the last 4 weeks or so we havnt even had time to be on our blog!! We have been so busy with our granite worktops flying out the door. Some of mother natures finest. We have some stunning 30mm viscount white granite with waterfall legs up in Darras Hall, 6 jobs of our marble effect quartz worktops all over the north east of england including Ponteland, Medburn, Cramlington, Westerhope, Killingworth and Chapel house. Our Solid surface division has been busy with corian and staron jobs too.

Also we are still squaring away the showroom but we now have some stunning 12mm dekton trillium on displays and some of our 20mm marble effect quartz with quartz sink drainer grooves and waterfall edge to boot. All with a full height splashback it looks truly stunning, we will be having a grand opening very soon and our invites will be going out to all the local resisdents of Whickham, Swalwell, Dunston, Rowlands Gill, Team Valley and all the other surrounding areas.

We were talking with one of our trade customers last week to who have a place on team valley and he said customers have said umpteen times that there is no granite worktop suppliers on team Valley. We are literally 5 minutes drive from there. Our address is R.O Studio / R.O Surfaces, unit 2 , foudry park, market lane, swalwell, ne16 3ds.

We still have a bit of a battle to get the new showroom done which feels like its been going on forever but its looking truly stunning and we have some supper exciting stuff going on!!!!

Have you seen the new ultra thin Dekton surface for bathroom walls???? its 4mm thick, super large format tiles. When we say large format we mean large format as is 3000mm x 1200mm yes thats right 3 meters by 1.2 meters and are truly stunning. pop in and say hi and have a look at some samples


By Dave Dixon, Jan 20 2019 04:02PM

So after a long battle with Avonite we no longer sell it!! We put a job in around July time and when we were doing our finial finishing on it we noticed that there was what appeared to be tiger stripes in it. (it was a glitter decor and on closer inspection there was no glitter where the tiger stripes were giving the impression of darker spots in the material.

So we contacted our rep through the distributors who then in turn contacted Aristech who are the makers of avonite. The first reaction from them that it was something that we had done whilst fabricating (obviously we were expecting this!!) we denied it, this went back and forth for a while until the distributors had to pay to get a independent company to come out and evaluate the worktops. All this time our customer in Birtley had a worktop that whilst fit for purpose just wasn't what he or us for that matter wanted. Adam our customer met the independent guy who took one look at the surface and said it was a manufacturing fault.

Great news or so we thought! Usually in a situation like this the company would refund us, pay for the fabrication time. It keeps everybody happy and no one looses. Except in this case Avointe / Aristech didn't they just said they would replace the sheets. Now by this time Adam didn't want the material anymore as it had dragged on so long he wanted something else (which we fully supported) So fast forward to December we received a cheque for the material amount only, not the fabrication time, not the materials used during fabrication time nothing, the distributor then added a good will gesture of £250. We were appalled at the customer service from Aristech who's rep wouldn't answer the phone to either the distributor or us and i will never stock there products in my showroom again.

In stark contrast to them Staron and Blackheath products who when we had a piece of faulty material sent down the rep to sort the problem out immediately. Jason (blackheath rep) walked into the customers house seen the problem opened up the sample box told the customer to pick ANY decor they wanted and that it would be with me next day for fabrication. He then sorted out a full refund of all fabrication costs to us from the job. You cant get better customer service than that!!

Every company get problems and issues and its how they are sorted out that parts the good ones from the bad ones, especially when these huge distributors and manufacturing companies are dealing with small family run businesses like us its easy for them to just dismiss our claims, they wouldn't loose anything they turn over millions and millions but its us the fabricators who are at the ones who stand to loose out either with fabrications costs, time, or even worse bad realtaionships / reviews with customers

So when customers visits our showroom now you won't see Avonite at all however we still have a great range of solid surface samples for you to see. Staron, Corian, Tristone are all there at our Swalwell showroom (next to the metrocentre)

Customer service is paramount for us and will remain to be forever, so along with your stunning Granite, Quartz, Solid Surface worktop rest assured you will receive a great service




By Dave Dixon, Jan 13 2019 01:50PM

We showcased the new Dekton Bergan over at our facebook page and its truly stunning!! Real earthy tones with natural looking veining, we will be having a slab of it on display at our Swalwell showroom in the near future.

What a first week back its been!! Weve had lots of quotes flying out this week and been busy with the showroom and getting the first few jobs ready to go out the door. Weve got some Caeserstone quartz going into Whitely bay and Wylam. Our Ceaserstone seems to be doing really well at the minute i don't think they had a big presence in the North East (especially Newcastle Upon Tyne) until recently now we cant stock it quick enough. They have some pretty interesting quartz colours and styles to choose from, if you'd like to see some come and visit us and see what all the fuss is about!!!

Weve just installed some Starton solid surface (like Corian) at one of our trade customers showrooms in Blaydon which looks amazing too.

Now the real work starts on our own place we've ripped out all upstairs so are in the process of building all the bedrooms, kitchens and bathrooms and of course all the worktops. We are having a mixture of everything we will be using Silestone, Cambria, Caeserstone, Dekton, Corian and Staron with some stunning Granite worktops thrown in the mix. We cant wait for it to be finished to show the whole world!!

We are proud suppliers and fabricators of Silestone, Cambria, Caeserstone, Dekton, Corian and Staron and we have been called to a lot of corian repairs and solid surface repairs in general, some had to be ripped out and started from scratch so please visit the people who are doing your work before hand to see what they can do we are worktops specialists and will gladly show our work off to any potential customers



RSS Feed

Web feed