Tel - 0191 2145371 - 07827398800

Email - info@rosurfaces.co.uk

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Welcome to our Blog, R.O Surfaces is a quartz, granite, solid surface and granite/quartz overlay supplier in Newcastle Upon Tyne, Northumberland, Durham and surrounding areas.

We will be giving information on products, questions and everything inbetween for you worktops, so keep checking back

By Dave Dixon, Mar 29 2019 04:43PM

its been so hectic the last 4 weeks or so we havnt even had time to be on our blog!! We have been so busy with our granite worktops flying out the door. Some of mother natures finest. We have some stunning 30mm viscount white granite with waterfall legs up in Darras Hall, 6 jobs of our marble effect quartz worktops all over the north east of england including Ponteland, Medburn, Cramlington, Westerhope, Killingworth and Chapel house. Our Solid surface division has been busy with corian and staron jobs too.

Also we are still squaring away the showroom but we now have some stunning 12mm dekton trillium on displays and some of our 20mm marble effect quartz with quartz sink drainer grooves and waterfall edge to boot. All with a full height splashback it looks truly stunning, we will be having a grand opening very soon and our invites will be going out to all the local resisdents of Whickham, Swalwell, Dunston, Rowlands Gill, Team Valley and all the other surrounding areas.

We were talking with one of our trade customers last week to who have a place on team valley and he said customers have said umpteen times that there is no granite worktop suppliers on team Valley. We are literally 5 minutes drive from there. Our address is R.O Studio / R.O Surfaces, unit 2 , foudry park, market lane, swalwell, ne16 3ds.

We still have a bit of a battle to get the new showroom done which feels like its been going on forever but its looking truly stunning and we have some supper exciting stuff going on!!!!

Have you seen the new ultra thin Dekton surface for bathroom walls???? its 4mm thick, super large format tiles. When we say large format we mean large format as is 3000mm x 1200mm yes thats right 3 meters by 1.2 meters and are truly stunning. pop in and say hi and have a look at some samples


By Dave Dixon, Jan 20 2019 04:02PM

So after a long battle with Avonite we no longer sell it!! We put a job in around July time and when we were doing our finial finishing on it we noticed that there was what appeared to be tiger stripes in it. (it was a glitter decor and on closer inspection there was no glitter where the tiger stripes were giving the impression of darker spots in the material.

So we contacted our rep through the distributors who then in turn contacted Aristech who are the makers of avonite. The first reaction from them that it was something that we had done whilst fabricating (obviously we were expecting this!!) we denied it, this went back and forth for a while until the distributors had to pay to get a independent company to come out and evaluate the worktops. All this time our customer in Birtley had a worktop that whilst fit for purpose just wasn't what he or us for that matter wanted. Adam our customer met the independent guy who took one look at the surface and said it was a manufacturing fault.

Great news or so we thought! Usually in a situation like this the company would refund us, pay for the fabrication time. It keeps everybody happy and no one looses. Except in this case Avointe / Aristech didn't they just said they would replace the sheets. Now by this time Adam didn't want the material anymore as it had dragged on so long he wanted something else (which we fully supported) So fast forward to December we received a cheque for the material amount only, not the fabrication time, not the materials used during fabrication time nothing, the distributor then added a good will gesture of £250. We were appalled at the customer service from Aristech who's rep wouldn't answer the phone to either the distributor or us and i will never stock there products in my showroom again.

In stark contrast to them Staron and Blackheath products who when we had a piece of faulty material sent down the rep to sort the problem out immediately. Jason (blackheath rep) walked into the customers house seen the problem opened up the sample box told the customer to pick ANY decor they wanted and that it would be with me next day for fabrication. He then sorted out a full refund of all fabrication costs to us from the job. You cant get better customer service than that!!

Every company get problems and issues and its how they are sorted out that parts the good ones from the bad ones, especially when these huge distributors and manufacturing companies are dealing with small family run businesses like us its easy for them to just dismiss our claims, they wouldn't loose anything they turn over millions and millions but its us the fabricators who are at the ones who stand to loose out either with fabrications costs, time, or even worse bad realtaionships / reviews with customers

So when customers visits our showroom now you won't see Avonite at all however we still have a great range of solid surface samples for you to see. Staron, Corian, Tristone are all there at our Swalwell showroom (next to the metrocentre)

Customer service is paramount for us and will remain to be forever, so along with your stunning Granite, Quartz, Solid Surface worktop rest assured you will receive a great service




By Dave Dixon, Dec 28 2018 11:09AM

That's is for us the last day at work for 2018 and what a year its been for R.O Surfaces!!!!

We've done some spectacular jobs this year and have had 100% growth again on last year which we are eternally grateful to all of our customers trade and private for.

We've set our goals for next year and full steam ahead come the 7th of January 2019.

Our showroom will be extended into the full of upstairs with lots of our surfaces on show for you all to see they will of course include Silestone, Dekton, Sensa, Cambria quartz, CRL Ceralsio and Caeserstone for the stone side. We will be having featured materials from Staron, Corian, Hi-Macs, Tri-Stone for our solid surface along with our painted glass splashbacks the choice will be huge.

Our address is R.O Surfaces, unit 2 foundry park, market lane, swalwell, ne16 3ds the sign on the front showroom is R.O Studio which is also ours you cant miss it its huge.

Im so proud of the team this year we've far exceeded what i thought we would do, and we have had so many jobs this year from reviews which also makes me immensely proud. Next year will hopefully be filled with us being selected as the number 1 fabricator and suppliers for a few more trade showrooms and traders in and around the north east we will also be having more of a presence in Cumbria as we've just done a deal with a showroom in Carlisle

Looking forward to it already!!!!

We wish you all a happy new year

Checkout our Facebook page to keep up to date with some of our insatlls CLICK HERE


By Dave Dixon, Oct 14 2018 07:42AM

Want something a little different for you worktops??? Look no further than this stunning Blue Fantasy quartzite. It has blue, grey and warm brown tones and would look stunning in any kitchen. Let your fantasy become reality..........sorry il let myself out!!!!!


Every week we have a surface of the week on our facebook page CLICK HERE which may help you choose your tops or give you some ideas on something you may like. Or pop into our factory in Swalwell right next to the metro centre and 5 mins from team valley our postcode is ne16 3ds. We have samples of loads of granites, quartz, corians, hi-macs, staron, ceaserstone, dekton, laminam, neolith,silestone plus our own brands of quartz


We have also started manufacturing of our own kitchens, bedrooms and bathroom furniture and have been flat out busy with them, we do everything from bespoke handmade oak shaker doors with oak cabinets to high gloss doors with MFC cabinets and everything inbetween. We have been making bathroom vanity units sprayed to farrow and ball colours, a huge kitchen up in Ponteland in American oak, 2 gloss kitchens with handleless rails in dunston and chester le street, the studios facebook (CLICK HERE) the studio will have its own website coming soon and with us manufacturing both the worktops and the kitchens in house we can give you a complete bespoke option and tailor the project to the way you want it not the way it has to be bought of the shelf.


Our granite worktop supplier newcastle / north east status has been bolstered again with the addition of another 3 trade customers with showrooms so the run up to xmas is going to be really busy. One showroom is going to be Silestone Elite, and the other 2 will have a mixture of Silestone, Cambria quartz and ceaserstone, exciting times

By Dave Dixon, Oct 7 2018 08:35AM

we have seen a huge surge in our granite worktops, more and more people seem to be going back to the natural stone, we have been working all over newcastle upon tyne and the north east the last couple of weeks. weve had some order for fusion granite, steel grey, galapagos quartzite and amarone, All absolutely stunning materials

Weve still been fabricating and insatling our quartz with ceaserstone, silestone and cambria and our cermaics and ultra compact surfaces with dekton, laminam and neolith.

The worktop business around the north east is very busy at the moment and will only get busier in the coming months with the xmas rush on!! Weve been installing all over the place weve been to Leeming Bar, Teeside, Yarm, Darlington, hexham, whickham, low fell, morpeth and longframlington in the last week alone so the vans have had a few extra miles on them this week.

We may be expanding our showrooms too within the next few months so we are getting all prepped up for that, pop along and see us in Swalwell to have a look at our huge range, just excuse the mess whilst the work is going on!!!!!

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